Privacy and Cookie Policy

Last updated: 02.12.2025

1. Introduction

Welcome to BehindTheDoors.lv (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using our website, you agree to the terms described herein.

2. Data Controller

Kontraktors, SIA, reg.no. 40203203535 (Sniega iela 2, Garkalne, Garkalnes pag., Ropažu nov.) is the controller of your personal data. For any questions, please contact us via the contact form available on the website.

3. Information We Collect

We only collect information necessary to provide our services.

3.1. Information You Provide

Through our contact forms, we collect:

  • Name
  • Email address
  • Phone number
  • Message content

3.2. Automatically Collected Information

When visiting BehindTheDoors.lv, the following data is collected automatically:

  • IP address (anonymised according to Google Analytics settings)
  • Browser type and version
  • Device information
  • Pages viewed
  • Time spent on the site

This information is collected via Google Analytics.

3.3. Cookies and Tracking Technologies

We use cookies to operate the website and for analytics. Detailed information is available in our Cookie Policy.

4. Purposes of Data Processing

We process your personal data to:

  • Respond to messages submitted through the contact form
  • Analyse website traffic using Google Analytics
  • Maintain and improve website functionality

We do not perform automated decision-making or profiling.

5. Legal Basis for Data Processing

Personal data is processed based on:

  • Your consent (e.g., submitting a contact form, accepting analytics cookies)
  • Our legitimate interests in maintaining and improving the website

6. Data Retention

We retain data only as long as necessary:

  • Contact form submissions: up to 12 months
  • Google Analytics data: according to Google’s default retention settings

7. Data Sharing with Third Parties

We do not sell or disclose your data to third parties, except:

  • Google Analytics (US/EU data centres), which processes anonymised data

No other third-party tools are used on the website for data collection.

8. Data Transfers Outside the EU

Google Analytics may process data on servers outside the EU. Google ensures appropriate data protection measures.

9. Your Rights

You have the right to:

  • Request access to your data
  • Request correction of your data
  • Request deletion of your data (“right to be forgotten”)
  • Restrict data processing
  • Object to data processing
  • Withdraw your consent
  • Submit a complaint to the Data State Inspectorate

10. Data Security

We implement reasonable technical and organisational measures to protect your data. The website runs on WordPress, which is regularly updated.

11. Links to Other Websites

The website may contain external links. We are not responsible for the privacy policies of those websites.

12. Changes to the Privacy Policy

We may update this policy from time to time. Changes will be reflected in the “Last Updated” section.

Cookie Policy for BehindTheDoors.lv

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help ensure website functionality and improve the user experience.

2. Which cookies we use

We use only necessary and analytical cookies.

2.1. Necessary Cookies

These enable core website functions. Examples:

  • WordPress system cookies

These cookies do not process personal data and cannot be disabled.

2.2. Analytical Cookies

Used to analyse website usage. Tool: Google Analytics

Collected data includes:

  • Anonymised IP address
  • User behaviour data
  • Pages viewed and actions taken

Analytical cookies are loaded only with your consent.

3. Third-Party Cookies

We use:

  • Google Analytics cookies

No other third-party plugins or tracking tools are used.

4. Cookie Retention

Cookies may be:

  • Session cookies (deleted when the browser is closed)
  • Persistent cookies (stored for a set period)

Google Analytics cookies typically range from 1 day to 24 months.

5. Managing Cookies

You can control cookies via your browser:

  • Block all cookies
  • Delete existing cookies
  • Change cookie settings via our cookie consent panel

If you disable necessary cookies, some website functions may not work.

6. Changes to the Cookie Policy

This policy may be updated if technologies or legal requirements change.

For any questions, please contact us via the website’s contact form.